Configuring Norton Internet Security 2012
How to configure Norton Internet Security to work with Internet Download Manager IDM 1. Run Norton Internet Security. 2. Press.
How do I configure Norton Internet Security 2012 to work with Cisco Connect.
Sep 28, 2015 Configuring network connection settings on your computer to use Norton ConnectSafe. You can manually configure your Norton 360, Internet Security.
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You can click on any of the topics in the list below to go directly to that topic:
Firewall
The Firewall
component of Norton Internet Security or Norton Personal Firewall products must be
configured to allow desired programs to run over the Internet. The firewall
should be set to Allow or Permit All not
set to Auto or Custom so that programs such as CTI Navigator and CTI Update Manager
will be allowed to send
and receive MLS information over the Internet. Normally a Norton security
product automatically detects the first time a new program attempts to access
the Internet and then prompts you to allow or block access. Always
allow CTI Navigator functions. Otherwise, you may need to manually
configure the program rules in your Norton product.
To configure a program rule in Norton 360
All-in-One Security to allow CTI Navigator functions to access the Internet:
Start Norton 360
Click Task Settings at the top of the main menu
On the Task Settings menu click Advanced Settings
On the Advanced Settings screen click Firewall Protection Settings
On the Firewall Protection Settings screen, click the Firewall Program
Rules tab
Select CTI Navigator and/or CTI Update Manager in the list of programs
In the Access column beside CTI Navigator or CTI Update Manager,
click the down arrow and select Allow not
Auto or Custom
Click the Apply button at the bottom of the screen.
Back to the
Top of this webpage
To configure the firewall in Norton Internet Security
2009 or 2010 to allow CTI Navigator functions to access the Internet:
Open Norton Internet Security your screen may differ somewhat from that
below.
In the Internet section of 2009 or Web
section of 2010, click Settings
Scroll down to the Smart Firewall section and beside Program Control
click Configure :
On the Program Control Screen,
If CTI Navigator is displayed in the Program list such as Google
Updater is in the above list, ensure its Access is set to Allow
not Auto, Custom or Block, and also that CTI Update Manager is set to Allow.
Then skip to step 5 below.
If CTI Navigator is not in the Program list, click the Add button
and
Enter CTI Navigator.exe in the File Name field
Browse to and click on the CTI Navigator folder
Click Open until the Program Control dialog box is
displayed
Select Allow
Click OK and close Norton.
2008 version 15 to allow CTI Navigator functions to access the Internet:
Open Norton Internet Security 2008
Click the Norton Internet Security tab
Click the down arrow for Settings so that a list is displayed
Open Web Browsing
Click Personal Firewall
Click the Configure button
Click Program Control on the left pane
If CTI Navigator is listed: ensure its access is set to Allow
not Custom, and that Update Manager is set to Allow. Then skip to step 13
below.
If CTI Navigator is not already listed in the Program Control screen,
click the Add button. If CTI Navigator is listed, click the Edit
button and skip to step 13 always change Custom or Block to Allow
Enter CTI
Navigator.exe in the File Name field
Browse to and click on the CTI Navigator folder
Click Open until the Program Control dialog box is displayed
Select Allow
Click OK and close Norton.
2007 to allow CTI Navigator functions to access the Internet:
Start Norton Internet Security
Click the Norton Internet Security tab
Click the Settings button
Under Web Browsing, click Personal Firewall and then Click the Configure button
In the left pane, click Program Control
If CTI Navigator is listed, ensure its access is set to Allow
not Custom. Also ensure that Update Manager is set to Allow. Then skip to
the last step 12
click the Add button
In the Select a program dialog box, enter CTI
Navigator.exe in the File name field
Click on the CTI Navigator folder
Click Open until the Program Control dialog box is displayed. This
may take up to three 3 clicks.
Select Allow from the What do you want to do. list in
the Program Control dialog box.
Click OK to close Norton.
Note: To reset all program rules in Norton Internet Security
2007, see the related article Set
or reset program rules in Norton Internet Security
2007 by Symantec.
Back to the Top of this webpage
The general steps to configure older versions of Norton s Personal Firewall
are:
Open Norton Internet Security or Norton Personal
Firewall
Click Status Security or Options
to see Personal Firewall
Select Personal Firewall and click the
Configure
button
Select the Programs tab
If CTI Navigator is already in the list, verify or
change its Settings to Permit All. Never leave
as Block or Block All.
If CTI Navigator is not listed, click Add and
then Browse to CTI Navigator
Select CTI Navigator.exe and click
Open
Select Permit All or Permit if Permit
All is not available
Repeat
steps 5 through 8 for CTIUpdateManager.exe
Click Next and Finish.
The exact steps and screens can vary between different
versions of the Norton program. Some versions also include an Internet
Intrusion component which also may need to be configured to always allow
access to For detailed
instructions on configuring Norton s Security products, see the Help
function inside your installed Norton program or Symantec s on-line help for
their Norton products see related
article.
Internet
Worm Protection
If you are running
Norton s AntiVirus or SystemWorks by
Symantec, you can add programs such as CTI Navigator and CTI Update
Manager to be permitted to run through Norton s Internet
Worm Protection as follows:
Open Norton Protection Center right-click on Norton s icon
in the system tray
Click Options at the top. Click Norton AntiVirus if you see a
menu
On the left pane, select Internet Worm Protection
On the right pane, click Program Control
Click Add
Locate the program executable for the program that you would like to
add a rule for Cti Navigator.exe and CtiUpdateManager.exe.
If you have other programs that you want to configure, then repeat
steps 3-5 for each program.
At the next dialog box, from the dropdown menu, click Permit.
Click OK.
If the above does not work, turn off the Norton Internet Worm
Protection. If you are running Windows XP with at least Service Pack 2 which
includes a Windows Security Center, you may want to activate the Windows firewall as
described in the related article Configure
Security Settings in Windows XP and Vista to
serve as protection when Norton s Internet Worm Protection is turned off.
AntiVirus
Antivirus products may need to be configured or temporarily disabled at times, such as when installing a
program or program update in Windows. To configure Norton s auto-protect
feature, see Stop Norton from
Blocking MLS Updates below.
To temporarily disable the antivirus feature in
Norton 360:
Select Tasks and Settings
Select Virus and Spyware
Un-check Turn on Auto-Protect
Select a time off period, or select Turn on
when windows restarts
Close Norton.
Norton Internet Security:
Click Options
Select Norton Internet Security Options
Click Real-Time Protection
Select Auto-Protect
Un-check Turn on
Auto-Protect
Select a time off period, or select turn on when
windows restarts
Click OK and close Norton.
To disable the antivirus in other versions of Norton such as Norton
AntiVirus or Norton SystemWorks :
Right-click on the Norton AntiVirus icon in the windows system tray
Select Disable Auto-Protect
To disable Norton AntiVirus Script Blocking:
Open Norton AntiVirus, Norton SystemWorks or Norton Internet
Security
Click Options. If there is a menu, click Norton AntiVirus
On the left pane, select Script Blocking.
On the right pane, un-check Enable Script Blocking
Click OK.
Stop Norton from Blocking MLS
Updates
The Auto-Protect feature in Norton Antivirus programs may block
program updates to CTI Navigator desktop. You can temporarily disable this
feature in various versions of Norton as described in the AntiVirus section
above;
or disable Auto-Protect in Norton Antivirus 2012 as follows:
Open Norton Antivirus
Select Settings
Under the Computer tab, in the left pane, select Real
Time Protection
Beside Auto-Protect on the right pane, click on the green bar-icon
to switch
it from On to Off
Click the Apply button at the bottom of the screen
Minimize the Norton screen and update CTI Navigator
After the CTI Navigator Update completes, maximize the Norton Settings
screen
Click on the bar-icon beside Auto-Protect to switch it from Off
back to
On
Click the OK button at the bottom of the screen.
In Norton Antivirus 2012 you also have the option to customize exclusions to
rather than disable auto-protection as follows:
Under the Computer tab, in the left
pane, select AntiVirus and SONAR Exclusions
On the right pane, click Configure beside Items to Exclude
from Auto-Protect, SONAR and Download Intelligence Detection
Browse to C: Program Files CTI Navigator
or to C: Program Files x86 CTI
Navigator in 64-bit Windows and select the CTI Navigator folder
Check Include Subfolders
Click the OK button on this and on both
subsequent screens.
If
CTI Navigator is unable to update when an older version of Norton is running,
you can move Norton s Auto-Protect Common Client Application ccApp.exe
file from Windows Startup to Program Startup as follows:
Click Start Run type msconfig OK
Under the Startup tab, un-check ccApp.exe Apply
Close without restart
Right-click Start Open or Open All Users
Double-click Programs folder Double-click StartUp
folder
Right-click in an empty area of this window Point to New
click Shortcut
Browse to C: Program Files Common Files Symantec Shared folder
Click ccApp.exe file OK
Click Next Finish
Re-start Windows
Click Do not show again.
For further information about Windows start-up items see Disable
Un-necessary Windows Startup items in the related
articles below.
Uninstall Norton
To uninstall
a Norton product from your computer, follow Symantec s instructions appropriate
for your Norton product see Norton Removal Tool in the related
Related articles
and Internet links:
To return to CTI s menu of Help Tutorials,
click here or use the
back arrow at the top of your Internet browser.
rev. 07.18.2012.
Nov 06, 2013 Configuring Norton Internet Security settings. You can also configure Norton Internet Security to obtain regular updates for complete protection.
Configure Norton Internet Security. Set or reset program rules in Norton Internet Security instructions on configuring Norton s Security.
How do I configure my Norton firewall with IncrediMail. Norton 360. To configure Norton 360 with IncrediMail, please start Norton Internet Security.
The latest version of Norton Security works seamlessly with Windows 10. Learn more. Need Norton. Explore security for your new Windows 10 PC. Learn more.
